diff --git a/cloud/APIs/twilio.py b/cloud/APIs/twilio.py
index b4f6d16..2c360d1 100644
--- a/cloud/APIs/twilio.py
+++ b/cloud/APIs/twilio.py
@@ -32,7 +32,7 @@ def send_alert_sms(to_phone: str, room_title: str, room_link: str = None, client
 
     # --- BUILD SMS CONTENT ---
     body = (
-        f"Alert: A technical issue occurred with your equipment/microwave. "
+        f"Alert: A technical issue occurred with your SmartWave equipment/microwave. "
         f"A support chat room '{room_title}' has been created to assist you.\n\n"
     )
 
diff --git a/cloud/app.py b/cloud/app.py
index ef9eea2..aff2d0e 100644
--- a/cloud/app.py
+++ b/cloud/app.py
@@ -214,6 +214,8 @@ def alert():
     room_title = f"Support - {client_name}"
     room_link = None
     webex_status = "skipped"
+    # --- TWILIO SMS LOGIC ---
+    sms_sent = False
 
     three_minutes_ago = datetime.now(timezone.utc) - timedelta(minutes=3)
     
@@ -260,32 +262,31 @@ def alert():
                 room_link = f"https://web.webex.com/spaces/{webex_room_id}"
 
             webex_status = "created_new_room"
-            
+    
         except Exception as e:
             current_app.logger.exception("Failed to create Webex support room")
             webex_status = f"creation_failed: {str(e)}"
+            
+        # --- SEND SMS ---
+        if webex_room_id and client_phone and not SAVEUP_TWILIO_API_TOKEN:
+            sms_sent = send_alert_sms(
+                to_phone=client_phone,
+                room_title=room_title,
+                room_link=room_link,
+                client_email=client_email
+            )     
         
-    # Update document with room details
+    # Update document with room and sms details
     if webex_room_id:
         alert_collection.update_one(
             {"_id": saved_alert.inserted_id}, 
-            {"$set": {"webex_room_id": webex_room_id, "webex_room_title": room_title, "webex_room_link": room_link}}
+            {"$set": {"webex_room_id": webex_room_id, "webex_room_title": room_title, "webex_room_link": room_link, "sms_sent": sms_sent}}
         )
-        
-    # --- SEND SMS ---
-    sms_sent = False
-    if client_phone and not SAVEUP_TWILIO_API_TOKEN:
-        sms_sent = send_alert_sms(
-            to_phone=client_phone,
-            room_title=room_title,
-            room_link=room_link,
-            client_email=client_email
+    else: # Just save the sms
+        alert_collection.update_one(
+            {"_id": saved_alert.inserted_id}, 
+            {"$set": {"sms_sent": sms_sent}}
         )
-        
-    alert_collection.update_one(
-        {"_id": saved_alert.inserted_id}, 
-        {"$set": {"sms_sent": sms_sent}}
-    )
 
     return jsonify({
         "status": "success",