Skip food safety alert for webex and sms
This commit is contained in:
+84
-80
@@ -323,97 +323,101 @@ def alert():
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alert_type = alert_info.get("type", "Unknown")
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alert_message = alert_info.get("message", "No message provided")
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client_name = f"Unknown Client (Orchestrator {orchestrator_id})" if orchestrator_id else "Unknown Client"
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client_email = None
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client_phone = None
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if orchestrator_id:
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client_doc = client_collection.find_one({
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"devices": {
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"$elemMatch": {
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"device_type": "orchestrator",
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"device_id": str(orchestrator_id)
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}
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}
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})
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if client_doc:
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client_name = client_doc.get("client_name", client_name)
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contact_info = client_doc.get("contact_info", {})
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client_email = contact_info.get("email")
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client_phone = contact_info.get("phone")
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webex_room_id = None
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room_title = f"Support - {client_name}"
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room_link = None
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room_title = None
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webex_status = "skipped"
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sms_sent = False
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three_minutes_ago = datetime.now(timezone.utc) - timedelta(minutes=3)
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recent_alert = alert_collection.find_one({
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"orchestrator_id": orchestrator_id,
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"webex_room_id": {"$exists": True, "$ne": None},
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"created_at": {"$gte": three_minutes_ago},
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"_id": {"$ne": saved_alert.inserted_id}
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}, sort=[("created_at", DESCENDING)])
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if alert_type != "COOKING_SAFETY":
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if recent_alert:
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webex_room_id = recent_alert["webex_room_id"]
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room_title = recent_alert.get("webex_room_title", room_title)
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try:
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webex_manager.send_alert_info_message(
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room_id=webex_room_id,
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alert_type=alert_type,
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alert_message=alert_message,
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alert_id=doc_id,
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added_alert_info=True
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)
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webex_status = "reused_room"
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room_link = recent_alert.get("webex_room_link") or f"https://web.webex.com/spaces/{webex_room_id}"
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except Exception as e:
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current_app.logger.exception("Failed to send follow-up message to Webex room")
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webex_status = f"message_failed: {str(e)}"
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else:
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try:
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room_details = webex_manager.create_support_room(
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client_name,
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client_email,
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alert_type,
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alert_message,
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doc_id
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)
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client_name = f"Unknown Client (Orchestrator {orchestrator_id})" if orchestrator_id else "Unknown Client"
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client_email = None
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client_phone = None
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if orchestrator_id:
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client_doc = client_collection.find_one({
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"devices": {
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"$elemMatch": {
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"device_type": "orchestrator",
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"device_id": str(orchestrator_id)
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}
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}
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})
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if isinstance(room_details, dict):
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webex_room_id = room_details.get("id")
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room_title = room_details.get("title", room_title)
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room_link = room_details.get("meetingLink") or f"https://web.webex.com/spaces/{webex_room_id}"
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else:
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webex_room_id = room_details
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room_link = f"https://web.webex.com/spaces/{webex_room_id}"
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if client_doc:
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client_name = client_doc.get("client_name", client_name)
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contact_info = client_doc.get("contact_info", {})
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client_email = contact_info.get("email")
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client_phone = contact_info.get("phone")
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webex_status = "created_new_room"
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except Exception as e:
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current_app.logger.exception("Failed to create Webex support room")
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webex_status = f"creation_failed: {str(e)}"
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room_title = f"Support - {client_name}"
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if webex_room_id and client_phone and not SAVEUP_TWILIO_API_TOKEN:
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sms_sent = send_alert_sms(
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to_phone=client_phone,
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room_title=room_title,
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room_link=room_link,
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client_email=client_email
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)
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three_minutes_ago = datetime.now(timezone.utc) - timedelta(minutes=3)
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recent_alert = alert_collection.find_one({
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"orchestrator_id": orchestrator_id,
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"webex_room_id": {"$exists": True, "$ne": None},
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"created_at": {"$gte": three_minutes_ago},
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"_id": {"$ne": saved_alert.inserted_id}
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}, sort=[("created_at", DESCENDING)])
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update_fields = {"sms_sent": sms_sent}
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if webex_room_id:
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update_fields.update({
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"webex_room_id": webex_room_id,
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"webex_room_title": room_title,
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"webex_room_link": room_link
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})
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if recent_alert:
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webex_room_id = recent_alert["webex_room_id"]
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room_title = recent_alert.get("webex_room_title", room_title)
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try:
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webex_manager.send_alert_info_message(
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room_id=webex_room_id,
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alert_type=alert_type,
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alert_message=alert_message,
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alert_id=doc_id,
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added_alert_info=True
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)
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webex_status = "reused_room"
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room_link = recent_alert.get("webex_room_link") or f"https://web.webex.com/spaces/{webex_room_id}"
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except Exception as e:
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current_app.logger.exception("Failed to send follow-up message to Webex room")
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webex_status = f"message_failed: {str(e)}"
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else:
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try:
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room_details = webex_manager.create_support_room(
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client_name,
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client_email,
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alert_type,
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alert_message,
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doc_id
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)
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if isinstance(room_details, dict):
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webex_room_id = room_details.get("id")
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room_title = room_details.get("title", room_title)
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room_link = room_details.get("meetingLink") or f"https://web.webex.com/spaces/{webex_room_id}"
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else:
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webex_room_id = room_details
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room_link = f"https://web.webex.com/spaces/{webex_room_id}"
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alert_collection.update_one({"_id": saved_alert.inserted_id}, {"$set": update_fields})
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webex_status = "created_new_room"
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except Exception as e:
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current_app.logger.exception("Failed to create Webex support room")
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webex_status = f"creation_failed: {str(e)}"
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if webex_room_id and client_phone and not SAVEUP_TWILIO_API_TOKEN:
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sms_sent = send_alert_sms(
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to_phone=client_phone,
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room_title=room_title,
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room_link=room_link,
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client_email=client_email
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)
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update_fields = {"sms_sent": sms_sent}
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if webex_room_id:
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update_fields.update({
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"webex_room_id": webex_room_id,
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"webex_room_title": room_title,
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"webex_room_link": room_link
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})
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alert_collection.update_one({"_id": saved_alert.inserted_id}, {"$set": update_fields})
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# OData v4 Created Response Payload
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return jsonify({
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