send SMS

cloud/APIs/twilio.py

@@ -0,0 +1,58 @@
+import os
+import logging
+from twilio.rest import Client
+
+logger = logging.getLogger(__name__)
+
+def send_alert_sms(to_phone: str, room_title: str, room_link: str = None, client_email: str = None) -> bool:
+    """
+    Sends an SMS alert using Twilio notifying the client of an issue and support room creation.
+    """
+    account_sid = os.environ.get("TWILIO_SID")
+    auth_token = os.environ.get("TWILIO_ACCOUNT_SECRET")
+    from_phone = os.environ.get("TWILIO_PHONE_NUMBER")  # Requires your Twilio sender phone number
+
+    if not account_sid or not auth_token or not from_phone:
+        logger.error("Twilio environment variables (TWILIO_SID, TWILIO_ACCOUNT_SECRET, TWILIO_PHONE_NUMBER) missing.")
+        return False
+
+    if not to_phone:
+        logger.warning("No recipient phone number provided for SMS.")
+        return False
+
+    # --- PRINT LINK/INFO BEFORE SENDING ---
+    print("\n" + "="*50)
+    print(f"[Twilio] Preparing SMS for: {to_phone}")
+    print(f"[Twilio] Room Title: {room_title}")
+    if room_link:
+        print(f"[Twilio] Room Link: {room_link}")
+    else:
+        print(f"[Twilio] Link: Invitation email sent to {client_email or 'client inbox'}")
+    print("="*50 + "\n")
+
+    # --- BUILD SMS CONTENT ---
+    body = (
+        f"Alert: A technical issue occurred with your equipment/microwave. "
+        f"A support chat room '{room_title}' has been created to assist you.\n\n"
+    )
+
+    if room_link:
+        body += f"Join chat room: {room_link}\n"
+    
+    if client_email:
+        body += f"An invitation link has also been sent to your email ({client_email})."
+    else:
+        body += "An invitation link has been sent to your inbox."
+
+    try:
+        client = Client(account_sid, auth_token)
+        message = client.messages.create(
+            body=body,
+            from_=from_phone,
+            to=to_phone
+        )
+        logger.info(f"SMS sent successfully to {to_phone}. Message SID: {message.sid}")
+        return True
+    except Exception as e:
+        logger.exception(f"Failed to send SMS via Twilio to {to_phone}: {e}")
+        return False